Essential Skills: New Managers & Supervisors

Course details

Being new to management presents you with a whole host of issues and concerns. From difficult employees to demanding bosses, you can never predict where your next problem comes from. As a manager, you will be challenged and tested every day and you will have to solve problems - quickly and effectively. This training course introduces you to invaluable tools and techniques that make management easier offering tips to avoid the common mistakes that can arise. Give yourself the chance to succeed and win the respect of those you lead and those who lead you. This interactive course offers a safe environment in which to practice field proven techniques and learn the "essentials" that lead to management success.

By the end of this training course, participants will be able to:

• Review personal competence and identify areas for development
• Comprehend the value of the performance management process to raise performance and build relationships
• Build your personal credibility through communicating with power , influence and impact
• Manage situations of potential conflict with tact and diplomacy
• Delegate, prioritise and allocate resources appropriately to meet team and organisational need.

Updated on 31 July, 2018