Executive Secretary & PA’s

Course details

Day in, day out, Executive Secretaries and PA's provide high level support for top ; They work usually with very little supervision, anticipating needs and managing the day to day demands of busy and challenging workloads competently and often with little acknowledgement or encouragement!

This interactive and enjoyable AZTech training course seeks to develop and stretch the skill-set of EAs and ; This training course will help them to understand how to work with different leadership styles and at the same time develop the competence, confidence and mindset to achieve excellence and to recognize their value to their organisations.

This training course will feature:

• A focus on understanding what your boss needs from you without constantly needing to be told
• Explore the fundamentals of excellence in communication
• Understand how to stay calm and effective in a busy environment
• Develop effective management skills  
• Learn how to be assertive without causing offence

 
What are the Goals?

By the end of this training course, participants will be able to:

• Appreciate the value and importance of their role
• Use communication skills to their advantage and to the benefit of their organisation
• Develop self leadership and interpersonal skills to increase their management potential
• Be more effective at managing their time and their Executive's time
• Apply stress management and emotional intelligence strategies in all interactions

Updated on 30 September, 2018