Effective Selling Workshop

Course details

Day 1
· Review of basic sales terminology and how it relates to the profession.
· How sales terminologies can be a powerful tool for success.
· Itineraries, sales call reports, and the customer database.
· Tracking progress, customers, and prospects.
 
Day 2
· Importance of selling yourself, your company, and your product.
· How to make them work in your favor.
· How to effectively communicate with customers and prospects
· Minimize problems and maximize customer loyalty.
· Develop sales presentation to guide the prospect to placing an order.
· How to identify which personality type you're dealing with
· Develop a unique selling strategy for each personality.
 
Day 3
· Modify your presentation to meet the expectations of each of the         personality types
· The six basic types of closes.
· How to put each type to use for the greatest effect.
· Handling properly customer complaints as they arise.
· Turning a customer complaint into customer delight.
· Techniques of successful negotiation.
 
Day 4
· Ways to find out what the competition is up to and how to use this knowledge.
· How to deal with customers that won't return your calls,
· Importance of ethics are in sales.
· How to deal with seemingly constant rejection.
 
  Updated on 16 May, 2024