- Location: Al Barsha - Dubai
- Duration: 5 Days
Course details
Operational Management and Leadership are about getting the most out of your teams and delivering exceptional results. With the ever increasing budgetary demands on all organisations, be it the private or public sector, staff productivity and discretional effort is becoming ever more critical. This paradoxically at a time when customer and stakeholder expectations and demands are ever increasing as service excellence becomes the differentiator between the success of your business and its competitors. If in the public sector, why should those paying for your service similarly not expect this to be world class?
Whilst organisations often say people are their greatest assets, unengaged, unmotivated and underperforming ones can also be their greatest liability; remember YOU are only as good and successful as the team you have around you. The true measure of the value of any business leader and manager is performance.
This course will identify the key drivers in delivering exceptional operational performance by looking at vision and mission statements, strategic objectives cascading into team and individual objectives, and the identification, transparency and effectiveness of business measurements that in turn link to their performance and how they are appraised.
In summary, it's about delivering "Results through People" by ensuring complete engagement of your teams that in turn delivers and responds to the increasing demands of service excellence and your bottom line.
On completion of this five day training course you will receive your certificate which has been fully accredited by Qualifi, an official UK Government recognised awarding body.
Benefits of attending?
By attending this interactive ACOMTM course you will be equipped with the skills to:
- Understand and appreciate the key drivers in delivering Operational Management
- Ensure that you and your teams are aligned to your organizational strategic objectives
- Review and understand the difference between leadership and management and where you sit in this
- Ensure financial delivery including budgetary principles and team buy in.
- Deliver service excellence through a customer centric culture
- Support the human resources framework through staff appraisals
- Understand your personality traits and the potential impact on others
- Effectively monitor, measure and manage operational performance
- Achieve significant improvements in staff engagement and motivation
Job roles this course is suitable for:
Operations Managers , Operations Supervisors , Project Leader , Team Leaders , Contractors , Managing DirectorsCourse Location
About Innoverto
Innoverto has been providing executive seminars and training programs both as open enrollment courses and customized in-house courses all over the world for soon a decade.
Top leaders choose Innoverto for their training requirements. The courses are developed by experts in their field coupled with the highest standards of experiential learning techniques and certified by third party accreditation centers or leading academic institutions.
Innoverto strives to empower professionals with skills, knowledge and best practices so that they can take their vision higher and effectively improve the performance of their organisations. We are known for always bringing a practical approach such as recent business case studies and attendees will walk away with practical tools such as sets of templates and other materials that they can take back to use in their own organisation.
Training with Innoverto – Public or Customized In-house
All trainers at Innoverto are selected with quality and experience in mind. As such, the trainers delivering Innoverto courses and training programmes are both talented facilitators and experts in their fields of instruction. There are no beginners. Courses are available at both a general and advanced level on topics such as:
- Administration
- Artificial Intelligence
- Contracts & Tenders
- Digital Transformation
- Data Analytics
- Innovation & Strategy
- Leadership Skills
- Management Development
- Negotiation
- Operational Excellence
- Procurement
- Public Speaking & Communication
- Retail
- Sales Skills & Marketing
- Supply Chain Management
- Team-Building
- And more
In-house training and consultancy
Innoverto has extensive experience in working collaboratively with clients and expert consultants to deliver tailored programmes that meet company-specific objectives. Their in house training solutions are available in a variety of formats, including:
- Executive tailored training – customized to your business or industry to meet your business goals
- Blended solutions – combining psychometric testing, pre-course assessments, one-to-one coaching, needs-analysis and stakeholder interviewing
- Consultancy – blending knowledge transfer and thorough analysis of your business or organisation and action plan for implementation
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