Course details
At the end of this workshop participants will be able to:
- Improve their knowledge of facilitation and understand the role and skills of the facilitator
- Gain an understanding of and develop their own skills of facilitation
- Build trust within the group
- Display assertive facilitative behaviours
- Deal with difficult situations
- Develop the skills to resolve conflict and ensure even participation among team members
Programme Outline
- Building self awareness for the facilitator
- The role of the facilitator
- Facilitation styles and the impact on groups
- The skills of facilitation
- Building trust
- Communication skills for facilitators
- Psychology for facilitators
- Facilitative behaviours
- Active listening and questioning techniques
- Dealing with difficult people and situations
- Neutrality in facilitation
- Mangling conflict
Programme Methodology
Pre-work, Facilitator input, Group discussion, Group exercises, Questionnaires, Video presentation, Coaching and feedback – facilitator and peer.
Updated on 08 November, 2015Course Location
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