Facilitate Effective Work Teams

Course details

As a leader or as an aspiring leader, learning to build and shape your team for success is one of your key roles.

This course will help you become a more effective team leader – one who is able to communicate and motivate your team to higher levels of productivity.

Target Audience:

This course is suitable for inpiduals who are aspiring to be supervisor or who are in supervisory position, with responsibility for the operation and performance of a team. It is also useful for people in small businesses or the self-employed.

Course Objectives:

At the end of the course, you will be able to

• Communicate effectively to avoid breakdowns in communication
• Increase the competency & productivity of your team
• Set & meet the inpidual’s / team’s goals & targets
• Develop & sustain positive relationship with your team
• Conduct effective feedback sessions to build ownership & commitment

Course Outline:

The Supervisor as a Communicator

• Communication ‘landmines’ to avoid
• Tips for communicating in a crisis

Effective Leaders Motivate

• The key to motivation is good communication
• Communicate clear & easy to follow instructions
• Persuade & influence team members to increase competency & productivity
• Apply listening techniques to avoid miscommunication & misunderstanding

Team Members are Stakeholders

• Engage team members to commit & take ownership of work plans
• Gain commitment to set & achieve goals / targets
• Involve team members to achieve high standards to meet ever competitive demands
• Transform inpidual concerns to team thinking

Delegate for Success

• Determine team members’ roles
• Synergise roles & strengths to energise team’s performance
• Build skills & strengths of team members
• Implement positive contributions to enhance ownership & commitment

Energise Team’s Performance

• Unite team with positive feedback, support & assistance
• Validate team’s success for greater performance
• Motivate to accomplish goals & targets
• Overcome challenging tasks

Methodology: Mini lectures, sharing, group discussions, case studies & written assessments etc.

Teacher & Student Ratio: 1:25 (maximum capacity)