- Duration / Course length: 20 Hours
- Timings: Flexible
Course details
- Identifying the key areas for development in this job role, increasing the contribution made to the company; laying the foundations; assessing one's contribution.
- Managing the individual's boss successfully; making relationships work; developing their network; communication and the importance of feedback.
- Increasing one's contribution to the management team through basic group dynamics and team work.
- Developing personal management skills; setting objectives; prioritizing tasks;understanding time management; delegating successfully; problem solving.
- Organizing effective systems; travel; informal and formal meetings; minute taking.
- Effective communication; learning how to be assertive and stay in control; the telephone; dealing with difficult people; developing a personal action plan.
- How to acquire the interpersonal skills that will enable one to deal more effectively with others.
- Assertiveness - how it can be developed and used in a positive way.
- Dealing with conflict, anger and criticism in a cool manner, while projecting an image of self confidence and professionalism.
- How to take charge of situations and command attention without being forceful or intimidating.
- How to say 'no' when necessary, and negotiate a solution.
- Successful two way communication, how listening skills and body language can affect a situation.
- How positive thinking and creating an overall mental picture can help diffuse stressful situations.
Career Path:
- Supporting your manager
- Streamlining the office
- Meetings and Minutes
- Time Management
- Business Skills
Updated on 12 September, 2024
About NLP Tech
About Us
NLP Tech is one of the most well-known institutes in the UAE, recognized globally for its outstanding academic achievements and the intellectual success of its students and clients. With a strong network of wholly-owned operating companies around the world, and clients in over 150 countries, NLP Tech stands as a global leader in training, certification, coaching, mentoring, consulting, and customized course development.
Global Expertise
We specialize in a range of core competencies, including:
- Project, Program, and Portfolio Management
- Business Analysis
- Lean Six Sigma & Process Excellence
- Agile Methodologies
- ITIL®
- Leadership and Interpersonal Skills
Innovative Learning Solutions
Using our proprietary Many Methods of Learning™, we deliver innovative, effective, and consistent training solutions through various learning approaches, including:
- Virtual Learning
- Traditional Classroom
- On-Demand Learning
- Mobile Learning
- Video-Based Training
- Simulations
Trusted by Global Institutions
As a PMI® Global Registered Education Provider (R.E.P.) and a member of PMI’s Global Executive Council, NLP Tech is trusted by top global companies. We are also accredited by multiple leading organizations, including:
- APMG Accredited Training Organization (ATO) for PRINCE2®, ITIL®, and others.
- Microsoft Partner, with a Microsoft Gold Project and Portfolio Management competency.
- IIBA® Endorsed Education Provider (EEP™).
Our commitment to delivering high-quality training and development makes us the preferred training solution partner for companies across the globe.
See all NLP Tech coursesEnquire about this course
You may add more courses here,
your list will be saved.
