Executive PA: Personal Assistant Training

Course details

21 lectures, containing hour of video content, plus 6 supporting PDF's to enhance your learning experience

• Fully engage your work, perceptions, people-and-process management into a core of effective abilities and thought management.
• Manage your leader's work and life to impact the organisation.
• How to easily handle the huge responsibility of follow up and follow through. … 

Personal Assistants are the vital cog in the machine of a company, and this course will show how to be the best PA there is! Take this course and immediately improve the relationship you have with your executive through better communication techniques, time management skills - prioritising and juggling of tasks.
Joan Burge is known as a pioneer of administrative and executive assistant training for good reason. In 1990 she created a unique business niche by founding a movement to help administrators see themselves as professionals so they could excel in business. This kind of experience stands Joan in great stead for passing on her expertise which will turn you into the best possible Personal Assistant.
In this course you will learn techniques that will improve your time management skills, through effective use of prioritising and organising tasks. You will learn how to better communicate with your executive and gain the best advice on travel and itinerary planning for your executive.

Introduction to the Course

• Intro
• Instructor Intro

How You Perceive Your Role

• Handout - How You Perceive Your Role
• Perceptions of the Role
• Star Assistant Secrets
• Become Brilliant at the Basics

Time Management and Getting Control of Your Day

• Handbook - Time Management and Getting Control of Your Day
• Introduction
• Time Robbers
• Reducing Information Overload
• Email
• Adapting to Change

Juggling Tasks

• Handbook - Juggling Tasks
• Juggling and Organising Tasks

Prioritising

• Handbook - Prioritising
• Deadlines and the ABC Prioritising Method

Travel Planning and Itinerary Planning

• Handbook - Travel Planning and Itinerary Preparation
• Flight Planning
• Further Tips
• Hotel Information
• Snapshot Travel Brochure Template

Communicating With Your Executive

• Handbook - Communicating With Your Executive
• Daily Huddles and Communication methods

Quiz

• Course Quiz

Updated on 21 March, 2018