Executing Cisco Advanced Business Value Analysis and Design Techniques Global Knowledge Egypt

Overview:

In this training program, for the Cisco Value Practitioner role you will evolve your skills further in the Architecture Lifecycle, but also use your knowledge to ensure that the other members of your account team are familiar with operating in an architectural style and can support your clients accordingly. You will also workshop your current internal and client engagements to examine the challenges.

Some of the key topics covered in this program include: Understanding the suite of tools and techniques used to deliver an architecture consulting approach in your customer engagement. Demonstrating the use of advanced architecture tools and techniques. Understanding current state of architectural engagement both internally and externally. Identifying common issues faced by Business Architects. Selecting and sequencing appropriate collateral and techniques in support of successful internal and external engagements.

Objectives:

  • After completing this program, you will be able to:
  • Understand the most useful tools and techniques and when to use them
  • Evaluate and utilize new and advanced tools and techniques
  • Demonstrate your knowledge of the architectural approach to Business Transformation
  • Identify how to effectively coordinate your internal resources/stakeholders
  • Manage your account team in the Architecture Consulting Lifecycle
  • Recognise characteristics of customer engagement
  • Identify root causes of current challenges and create a plan to address gaps

Content:

Day One

  • The Architectural approach
  • The role of the Business Architect
  • Lifecycle phases: Implementing skills and knowledge gained
  • Diagnosing the customer environment
  • Stakeholder Management

Day Two

  • Project Governance
  • Managing Organizational change
  • Managing Customer Adoption
  • Measurements / Benefits realization
  • Deepening the Customer Relationship
  • Customer Conversation Framework

Day Three - Account Team Management

Day Three - Diagnosing the customer environment

Day Four - Practitioner Workshop – “Bringing it all together”

Global Knowledge is the worldwide leader in IT and business skills training. They deliver via training centers, private facilities, and the Internet, enabling their customers to choose when, where, and how they want to receive training programs and learning services.

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