Exceptional Things about Telephone Sales

Course details

Overview
Exceptional Things about Telephone Sales
Irrespective of extraordinary and ongoing technological advancement, the importance of telephone sales has never faltered. Even today, businesses and organisations all over the world are fundamentally reliant on telesales to get the job done. In the right hands, telephone sales can be even more effective and influential than any kind of in-person selling. That said, getting the most out of any telesales strategy or initiative means first studying its unique mechanics. What many see as the limitations and drawbacks of telephone sales can actually be capitalised on as advantages. Often underrated from a future-focused perspective, telesales continue to prove extraordinary, in terms of both value and consistent profitability for the modern business.
This insightful course has been designed for business owners, managers and anyone working in telephone sales at any level. Discover the importance of building trust as an influential sales tool, along with the different types of negotiation involved in telephone sales. Learn how to maximise the effectiveness of your own telesales skills, or build your knowledge to provide training and support for others.
Description
Objectives
Understand how to build trust and respect with customers and colleagues
Programme Content
Topics:
Building Trust
It’s More Than Just a Phase
Types of Negotiation
Course Benefits:
Full Tutor Support
Self paced, no fixed schedules
Available to students anywhere in the world
24/7 Access to the LMS ( Learning Management System )
Easy to understand quality e-learning study materials
The benefit of applying for NUS extra Discount Card.
Course Material
All course materials are included in the course price. All your study material will be available on our learning management system for which you will get access once you are enrolled. The material can be downloaded and printed as well.
Our distance learning course materials are specially written for home study and contain a wealth of knowledge in easy to understand language. We use variety of media to help you learn. Your course may use any of the following different media which you can use from home or where ever you choose to study:
Online course materials
Question papers
Additional Supporting Material
Useful Links
Course assessment
You will be continually assessed throughout the course. Your assignment will be marked by your tutor and independently moderated. The feedback on your assignment will then be sent to you. On receipt of this, you may wish to contact your tutor to discuss the feedback.
Tutor Support
When you enrol on a course with Brentwood Open Learning College you are allocated your personal tutor. Tutor’s help and support will be available throughout your studies with the college. He/she will assess your work and will provide you with regular feedback on your progress.
  Updated on 12 November, 2017