Excelling in Leadership Through Emotional Intelligence

Course details

• Understand the EI model and its core competencies.
• Discover the benefits of EI to the leader, the team and the organisation.
• Identify strategies and opportunities to apply EI in their leadership role.
• Learn how to build relationships with others which enable them to lead more effectively.

Main Topics

What is Emotional Intelligence?

• Defining Emotional Intelligence (EI).
• Outlining the core EI competencies .
• The benefits of becoming a more Emotionally Intelligent leader .
• Assessing your own EI .
• A framework to develop EI leadership competencies.

The Self Aware leader:

• The importance of self awareness for a leader’s development .
• Understanding your personal leadership strengths and weaknesses .
• Understanding your emotional responses and their impact on others .
• Seeking on-going feedback to become a more self aware leader .

The Self Managed Leader:

• The benefits of managing and controlling your emotions .
• Staying focused and calm under pressure .
• Self motivation to achieve goals .

The Socially Aware Leader:

• Understanding and empathising with others .
• Building rapport with a broad range of people .
• Managing and engaging emotions within your team .
• Leadership strategies for developing more Emotionally Intelligent teams .

Building and Managing Relationships:

• Why relationships succeed or fail ?
• Building and manage internal and external relationships .
• Communicating with and influencing others for enhanced results .
• Managing conflicts with others .
• Developing others using emotional coaching .
• Action Planning .
• Developing a personal action plan to support your return to the workplace .

Target Group

This course focuses specifically on the application of EI to the leader. Those wishing to have a general overview of EI theory may wish to consider Emotional Intelligence for Improved Business Results.