Etiquette of Professional Quality Managerial Communication Skills

Course details

Training Outline

Effective International Managerial Communication Skills

As they serve being the vehicle to understand & be understood

Communication Defined

The Communication SPRITE

• The Significance
• The Process
• The Rules
• The Intrusions
• The Types
• The Effects

Forms of Communication

• Verbal
• Visual
• Written
• Non-Verbal

Working towards Better Communication

• Self Management
• Active Listening
• Useful Body Language
• Effective Questioning

Effective Communication in Application

• The Art of Positive Self-Expression

Target Audience

• Top management team members
• Middle management
• Office managers
• Marketing staff members
• Public relation staff members
• Leaders and supervisors
• Group is not to exceed fifteen participant

Methodology

• Video tapes
• Games
• Case studies
• Group exercise
• Group discussion
• Rote play