Course details
Students will gain the knowledge and skills to configure and manage a Lync Server 2013 on premises, in the cloud or in a mixed deployment.
Course Outline
1 - Voice Architecture
- Architecture and Server Roles
- Voice Features of Lync Server 2013
- Site Topologies
2 - Configuring Basic Enterprise Voice Functionality
- Introduction to Lync Voice Routing
- Configuring Enterprise Voice
- Defining Voice Policies
- Assigning DID Numbers
- How to Design a Dial Plan
- Lab : Preparing for Enterprise Voice
3 - Designing Exchange Server 2013 Unified Messaging with Lync Server 2013
- Overview of Exchange 2013 Unified Messaging
- Integrating Unified Messaging with Lync Server 2013
- Lab : Designing Exchange Server 2013 Unified Messaging with Lync Server 2013
4 - Voice Applications
- Call Park Service
- Managing Calls to Unassigned Numbers
- PSTN Conferencing
- Overview of Response Group Services
- Implementing Response Group Services
- Lab : Implementing Enterprise Voice Applications
5 - Configuring and Deploying Emergency Calling
- Introducing Location Information Server
- Overview of Setup and Call Flow
- Designing Location Policies
- Implementing LIS
- Address Discovery
- User Experience
- Lab : Configuring Location Information Service for Emergency Calling and Enhanced 9-1-1
6 - PSTN Integration
- Connecting to the PSTN
- Connecting to the Existing PBX
- M:N Interworking Routing
- Call Routing Reliability
7 - Lync Server 2013 and Networking
- Planning for Media Requirements
- Call Admission Control
- Planning for Call Admission Control
- Media Bypass
- Lab : Implementing Call Admission Control
8 - Phones and Devices
- Introduction to Phones and Devices
- Device Deployment
- Lync Server 2013 Phone Management
- Analog Device Support
9 - Lync Online Configuration and Migration
- Office 365 Architecture
- Deploying Lync Online
- Lync Hybrid Scenarios
- Lab : Deploying Lync Online
10 - Quality of Experience
- Voice Quality Concepts
- Exploring Lync Monitoring Server Components
- Exploring Lync Monitoring Server Reports
- RTP and RTCP Collected Information
- Lab : Exploring Monitoring Server Reports
11 - Voice Resiliency
- Voice Resiliency in Lync Server 2013
- Lync Pool Resilience
- Branch Office Resilience
- Lab : Implementing Voice Resiliency in Lync Server 2013
Target Audience: This course is intended for IT Consultants and Telecommunications consulting professionals with at least three months experience designing, planning, deploying, and maintaining solutions for unified communications (UC) with particular emphasis on enterprise voice over Internet protocol (VOIP). The student should be able to translate business requirements into technical architecture and design for a UC solution. The student should also have basic Windows Server 2012 navigation skills.
Updated on 08 November, 2015Course Location
About New Horizons Ireland
With a very convenient location next to Jervis street in Dublin 1, we offer a wide range of IT and business skills courses and we can also send our instructors to your location.
We are 100% Irish owned, but we are also part of the largest independent IT Training Provider, New Horizons Computer Learning Centres who deliver more courses than any other IT training company.
Because we're local, we understand the needs of business and individuals in our community. Whether you choose to take classes in person or online, you're always welcome to call or stop by.
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