Course details
This QQI Level 5 course is specifically designed for International Students to help improve fluency in English and acquire IT and customer care skills. This leads to opportunities to gain employment here and abroad and offers the prospect of progressing to further study at third level. Learning occurs in a creative and stimulating environment using our new digital language laboratories with an interested and attentive staff.
Entry Requirements:
Applicants will be required to take an assessment to determine their level of competency in the English language. This enables the college to place students in appropriate classes. (see International students section of website)
Certification:
- QQI Level 5 Certificate in Contact Centre Operations 5M2071
Course Content:
- Communications
- Contact Centre Skills
- Customer Service
- English as a Second Language
- Spreadsheet Methods
- The Internet
- Word Processing
- Work Experience
Course Location
About Cork College of Commerce
We_They first opened its doors to the public in 1908. From our earliest incarnation the College recognised the importance of coordinating commercial education with the business life of the city, so that, as our first Principal D.A. Coakley stated, “students may be more easily enabled to pass from their study to the practice of business.” The College has maintained that tradition and continually evolves to meet the educational needs of the region.
The College was in the forefront of the development of Further Education Courses in the 1980’s and continually liaises with commercial and educational bodies in the locality to ensure that all our courses are relevant to the learner and quality assured.
The College remains the largest College of Further Education in the State with approaching two thousand full-time day students attending the College last year. There were also over two and a half thousand students who attended evening courses in the college, on a part-time basis, in the past academic year. The College offers a perse range of courses in an innovative and flexible learning environment. Our dedicated, enthusiastic staff ensure that every student is given the opportunity to fulfill their potential.
Our College places special emphasis on preparing our graduates for the workplace however we have in addition established progression links from our courses to Third Level Colleges in Ireland and the UK, facilitating the advancement of our graduates to Higher Education.
See all Cork College of Commerce courses- Academic TESOL Course CentralEUR 21
EUR 94Duration: Upto 3 Hours - Language Teaching Methodologies for TESOL Teachers The Teachers TrainingEUR 12Duration: Upto 1 Hour
