English for Office Administrative Personnel EduTec

    Course details

     The course covers topics common to typical office activities, as well as more personal areas related to office work, such as socialising or greeting visitors and making them feel comfortable. The course also aims to develop the participants’ general knowledge of social customs and attitudes of the English-speaking world.

    The basic aim of English for Secretaries and Administrative Personnel is to develop language skills (listening, speaking, writing and reading) in English, while at the same time focusing on the central need of the secretary and office worker: to receive and to transmit information precisely and efficiently.

    Course Contents – English for Office Administrative Personnel :

    Locating people

    • Making and receiving calls
    • Telephone expressions

    People at Work

    • Places in a company
    • Description of a company

    Dealing with numbers

    • Understanding numbers
    • Number discrimination

    Taking and giving messages

    • Taking a message
    • Taking a written message

    Receiving visitors

    • A visitor arrives
    • Starting a conversation

    Forms, envelopes and letters

    • Looking at formal letters
    • A letter from the bank

    Requests

    • Formal and informal language
    • Completing a formal letter

    Quotations and orders

    • Booking a hotel room over the phone
    • Confirming a reservation by fax

    CVs and application letters

    • Introduction
    • Curriculum Vitae

    Inter-office memos

    • Read an e-mail
    • The e-mail

    Reading skills

    • Talking about buildings
    • Talking about what companies do

    Describing qualities

    • Advertising slogans
    • Words that sell

    Office duties

    • A job vacancy
    • Asking questions

    Office equipment

    • Prepositions of time
    • By

    Working with computers

    • A mobile phone
    • Product analysis
    Updated on 08 November, 2015

    About EduTec

    Edu-Tec was established in 2007

    to offer vocational training and award recognized qualifications. The company specializes in tailor made courses in English, Management, Skills for Life offered through a forum of workshops and seminars.

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