Encourage People

Course details

COURSE DESCRIPTION

This programme will enable you to work effectively as a team leader, to develop your team members’ skills and to encourage your team members to be more effective. It covers identifying skill development needs, how to address these skill needs and motivating your team members to develop their skills.

CONTENTS

• Review your team and organisational business plans to identify new and emerging skill requirements
• Work with your team members to identify current and future skill requirements
• Translate your team members’ skills requirements into learning and development plans
• Identify learning and development opportunities that support the development of team members’ skills
• Encourage and support your team members to develop and share their skills and experiences to enhance team effectiveness
• Provide on-the-job instruction, coaching and mentoring to increase the capability and performance of your team members
• Communicate expectations of team performance in a positive manner
• Provide opportunities for your team members to take on added responsibilities and learn in the workplace
• Support your team members to identify and address their skill requirements