Emotional Intelligence: An Introduction and History

Course details

Emotional intelligence is an ability to recognize, understand and to manage the emotions of an individual and others’ emotions in positive way to get rid of stress, to communicate well and to overcome the conflicts and challenges.
Emotional intelligence is generally defined by four attributes; self-awareness, self-management, social awareness, relationship management. Self-awareness means one should have knowledge about his weaknesses, strengths and emotions rather self management means to control impulsive feelings and behaviours and managing the emotions in healthy ways while social awareness means understanding the concerns, needs and emotions of others on the other hand relationship management means developing and maintaining good relationships with others, inspiring and influencing others, working well in a team, and managing conflicts.
The unit defines the emotional intelligence with the history of emotional intelligence including a look at EI (Emotional Intelligence) Blueprint and VET process.
Unit also describes the concept of optimism, ABC’s of Optimism and the differences between pessimism and optimism.


Objectives:

After the completion of this course learners will be able to:

• Understand what emotional intelligence means
• Recognize how our emotional health and physical health are related
• Learn techniques to understand, use, and appreciate the role of emotional intelligence in the workplace

Program Content:
Lesson(s):
Introduction to Emotional Intelligence: An Introduction and History
Topics:

• History of Emotional Intelligence
• Defining Emotional Intelligence
• EI (Emotional Intelligence) Blueprint
• Optimism
• ABC’s of Optimism
• Pessimism vs. Optimism
• VET Process

Course Benefits:

• Full Tutor Support
• Self paced, no fixed schedules
• Available to students anywhere in the world
• 24/7 Access to the LMS ( Learning Management System )
• Easy to understand quality e-learning study materials
• The benefit of applying for NUS extra Discount Card.

Updated on 12 November, 2017 - Read Less