Course details
Emotional Intelligence (EI) in the workplace is the capacity to effectively recognize and manage emotion in ourselves and others. Research has shown that 90% of leadership effectiveness is directly attributable to a person's EI in the Workplace."We are being judged by a new yardstick: not how smart we are or our expertise, but by our ability to handle ourselves and ; (Daniel Goleman, Emotional Intelligence, 1995).
A recent study tracking over 160 high performing individuals revealed that EI is 200% more effective in contributing to performance excellence than intellect and expertise alone.
In order to grow their leadership capabilities, many companies pursue the benefits of training in EI in the workplace for their senior leadership and management teams. The purpose of a leadership program like this is simple: to move this group of people to the next level of performance.
This three-day intensive course covers the methods and practices required to harness your natural EI quotient.
On successful completion of the course participants will be able to:
- Inspire employees to a higher level of performance.
- Understand the set of capabilities that distinguish outstanding people.
- Improve your entrepreneurial thinking and be adaptive to change.
- Become a more effective leader and better coach to your employees.
- Encourage honest, candid feedback from your direct reports and peers.
- Be confident in your ability to build new relationships.
Overview
- How to inspire employees to a higher level of performance.
- Understanding the set of capabilities that distinguish outstanding people.
- How to improve your entrepreneurial thinking & be adaptive to change.
- How to become a more effective leader and better coach toyour employees
- How to be confident in your ability to build new relationships.
- How to encourage honest, candid feedback from your direct reports and peers.
- How to develop entrepreneurial thinking.
- How to make decisions focused on the desired consequence.
- How to Effectively deal with the setbacks.
- How to be more focused on performance than your competitors.
- Taking more Initiatives.
- How to take on new tasks and build new relationships.
Eligibility / Requirements
Training Methods
Managers know what they need to do. The question is why aren’t they doing what they know needs to be done? This issue is the basis of the program and the reason self-awareness is the critical skill to start with in building Emotional Intelligence in the Workplace.
- The following methods will be used:
- Assessment of individual
- Facilitator-led discussion of key concepts
- Small group breakouts to practice skills and strategies
- Experiential exercises to increase solidification of concepts
- Grounded experience through business cases
- Participant coaching
- Follow-up assessment and practice (optional)
Participants
The course will have a maximum of 18 people who will be selected based on the type of business they are in and their job role to ensure a thorough mix of industries, ideas and experience.
About ISM Training
ISM Offers training courses guaranteed to improve performance.
We are providers of proven strategies that radically increase workplace performance. We were established in the UAE in 1998 with a history in the region dating back to the early 70's.Our knowledge of the market is unsurpassed. Our UK based instructors have vast regional and global experience with on average 25+ years corporate experience at the highest levels.
We represent quality UK sales and marketing organisations and utilise the 'best of the best' trainers from organisations such as The Chartered Institute of Marketing, which is why our courses come so highly recommended by everyone who attends one.
The Institute of Sales & Marketing makes selling an accurately defined science. We focus wholeheartedly on selling and the motivation of buyers. Based on sound principles and the real life experiences of course directors who practice in thriving businesses on a day-to-day basis, our courses are the most dynamic and instructive available as we constantly update our content from around the world. ISM offers highly interactive and successful public courses and can also create bespoke in-house courses to meet your company needs.
Our philosophy is very simple; we take the finest course content from around the world and couple that together with the highest quality instructors available to create training courses that are head and shoulders above the rest.
ISM's commitment to best practice extends beyond the classroom and our blog, twitter and Facebook sites will add to your networking and development throughout your professional careers. We encourage you to visit these and get involved. We are also a membership body and now have over 300 individual and corporate members and encourage those involved in the Sales/Marketing Profession that wish to enhance their professional skills and credibility to apply.
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