Today’s fast pace and high rate of change requires different skills for survival and success. Higher stress levels require better handling abilities. Mentoring relationships are particularly essential in times like these. Expertise in a particular field plays a lesser role, while internal qualities like resilience, initiative, optimism, and adaptability are taking on new value. The purpose of the Emotional Intelligence course is to acquaint the participants with the principles of emotional intelligence, help them to assess their own abilities, and guide them to heightened awareness of ways to grow in these abilities.

Course Objectives:

By the end of this course, participants will be able to:

  • Identify their level of emotional intelligence
  • Deal sensitively with their own needs and with the needs of others
  • Understand how emotions affect behavior
  • Navigate from negative to positive emotional states
  • Increase your influence in your organization and boost morale
  • Inspire co-operation, trust, and confidence in others
  • Develop relationships based on trust
  • Improve their coaching abilities

Course Outline:

  • Introduction to Principles of Emotional Intelligence
  • Emotions and Why They Are Important For Effective Communication
  • Why We Think, Feel, and Act the Way We Do
  • Self-Management
  1. Self-awareness
  2. Self-regulation
  3. Self-motivation
  • Social Management
  1. Empathy
  2. Reading others and perceiving accurately
  3. Focused listening
  4. Communicating with flexibility and authenticity
  • Broadening Perceptual Awareness

We_They was founded in 1988 with the aim of providing first class training and consulting services, enabling our clients to improve and sustain a valuable competitive advantage, hence, making a positive contribution towards their success. Working closely with national and multi-national companies, we offer global experience coupled with practical, local expertise.  

We aim to deliver innovative yet practical business solutions, from concept formation to implementation and evaluation. BLI’s depth of service and global reach translates into seasoned knowledge for tailoring our services to our clients’ specific needs. 

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