Emergency Planning & Response Management

Course details

Design and execute an emergency plan with insight into ICAO, the National Transportation Safety Board and State regulations.

Requirements

Participants should have a basic understanding of airline operations concepts prior to taking this course.

Objectives

• Gain insight into the planning, development and execution of an emergency plan, and the parties and processes involved
• Appreciate the roles and responsibilities of the emergency planning specialist
• Improve your understanding of ICAO, the National
• Transportation Safety Board and State regulations
• Identify and outline potential issues in an emergency response situation

Key Topics

• Responsibilities of the Airline
• The Emergency Response Organization
• Emergency Centers
• Alarm and Mobilization
• Airline Response Plan Development
• Accident Investigation / Preservation of Evidence -Flight Data and Voice Recorder
• Stations Emergency Procedures
• Humanitarian Response
• Cultural Differences
• Public Relations Procedures
• Technical Support
• Passenger Information Center
• Special Assistance Team Center
• Passenger Property Handling
• Security Procedures
• Insurance, Legal, Financial Procedures
• Response Plan Implementation

Who will benefit

• Emergency planning managers/ inspectors
• Station managers
• Quality managers
• Security managers
• Operations managers
• Emergency and family assistance
• managers/coordinators

Activities

This course gives you practical experience using interactive exercises and case studies.