Emergency Dispatch & Control Center Operation

Course details

The Control Center (CC) is a physical facility designed for information gathering, analysis and dissemination. It is where crucial decisions are made that result in resource co-ordination and emergency response. That response could include warnings and rapidly sharing information or urgent instructions to staff and possibly surrounding agencies/public that are designed to protect lives, property and the environment.

However, no matter how automated CC technology becomes, the system Operator or Dispatcher will always remain the most important factor in the center, as well as being the most expensive. When seconds count, the performance of the CC will largely depend on the skills and judgement of the person/s operating the system. While recruitment and supervision are both important, without proper on-going training, operator performance and therefore corporate response, could become a hit and miss affair.

PetroKnowledge is delighted to announce that this training course reflects these demands. It is designed to give participants applicable skills and knowledge for working with Security Monitoring, Communications, CCTV, and other essential control room equipment and the very latest procedures. Updated on 14 August, 2017