Course details

This course is for anyone developing a new customer supplier program or updating an existing one. Make a dramatic impact on customer satisfaction levels: boost quality, profits, and market share with customer-supplier partnerships.

Objective

Understand the benefits of establishing long-term, mutually beneficial partnerships that lower total costs and provide better delivery performance ï‚· Know how to select a team to establish capability goals and identify ongoing performance targets ï‚· Recognize the value of establishing a partnership environment through the formation of teams, using surveys and audits, developing specifications, and applying benchmarking processes

Updated on 08 November, 2015

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