Airline Cabin Crew Training Campus Education Institute
Price: TBA

    Course details

    In this course, you learn the International Air Transport Association IATA ® terminology required to pass the IATA® exam. You will receive a CD of material including the IATA® Guide and exam bank questions. You also receive the Campus Education IATA® attendance Certificate .

    • The staff on an airplane can generally be divided into two groups, the flight crew and the cabin crew.
    • The individual who works in the passenger area are known as the cabin crew. Such an individual may be referred to as a stewardess, flight attendant or air hostess.

    Target Audience

    • This course is recommended for Aspiring cabin crew members.

    Program Topics

    • Introduction to Aircraft and Aviation Familiarization.
    • Crew Member Coordination and Communication.
    • Customer Service and managing passenger interactions.
    • Safety and emergency procedures.

    Outlines

    • Module 1 – Introduction to the Cabin Crew Profession
    • Module 2 – Landing the Job
    • Module 3 – Cabin Crew Healthy Living/Lifestyle
    • Module 4 – Introduction to the Aviation Industry
    • Module 5 – Introduction to Aircraft and Aviation Familiarization
    • Module 6 – Crew Member Coordination and Communication
    • Module 7 – Customer Service
    • Module 8 – Managing Passenger Interactions
    • Module 9 – Safety and Emergency Procedures
    • Module 10 – Medical Emergencies and Medical Training
    • Module 11 – Introduction to Dangerous Goods
    • Module 12 – Aviation Security
    • Module 13 – Introduction to Airline Catering and Food Service
    Updated on 08 November, 2015

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