Program Objective

By the end of this workshop, participants will be able to:-

  • Identify common communication problems that may be holding them back
  • Develop skills in asking questions
  • Identify what their non-verbal messages are telling others
  • Develop skills in listening actively and empathetically
  • Enhance their ability to handle difficult situations
  • Deal with situations assertively

Program Outline

  • Introduction and Course Overview
  • The Ten Commandments of Positive Relationships
  • Self-Awareness
  • Communication
  • Communication Barriers
  • Asking Questions
  • Listening Skills
  • Remembering Names
  • Body Language
  • Johari Windows
  • Self-Image
  • Frame of Reference
  • Five Approaches to Relationships
  • Assertiveness
  • Workshop Wrap-Up

HCCA’s Vision

They will be the destination for Inpiduals & organizations who want to build their Human Capital Capability.

HCCA’s Mission

  • They do exist to equip inpiduals with the abilities to perform their jobs competently.
  • They do exist to pull up and support intellectual assets of organizations to help leverage corporate cultures.
  • They do exist to develop organizations to help leverage their performance.

HCCA’s Core Values

  • Act As A Business Partner.
  • Deal With The Helping Attitude.
  • Encourage Learning.
See all HCCA Academy courses

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