Effective Delegation Training

Course details

This delegation training course is appropriate for managers, team leaders and supervisors in different sectors, who require a good understanding of how, when and what to delegate. The training course teaches the managers set of skills like identifying tasks that can be delegated, setting goals for task completion and reporting on delegated activities.

This Effective Delegation training course can be delivered at your premises anywhere in Singapore by one of our expert local or international trainers.

Outcomes

After completing this course, participants will have learned to:

• Understand how delegation fits into their job and increase productivity
• Understand and use different ways of delegating tasks
• Use Pre-assignment review
• Pick up the right person
• Use an eight-step process for effective delegation
• Give better instructions for better delegation results
• Give instructions effectively
• Identify common delegation pitfalls and learn how to avoid them
• Use ways to monitor delegation results
• Monitor delegation
• Use techniques for giving effective feedback
• Provide feedback
• Understand the importance of delegation and its results
• Manage a delegation meeting

Foreword:

• In order for you to be an efficient manager, you must be comfortable in delegating work to employees while making sure they are both accountable and effective. It is vital to implement procedures to make sure assignments are clear and well-defined. The ability to delegate is a required skill for any effective leader.
• Delegation is often one of the hardest skills for a manager to master. During this training course, participants receive training in the many of the facets of delegation, including when and whom to delegate responsibilities, understanding the delegation process, use effective techniques to overcome problems, and more.

MODULES

Lesson 1 
Getting Started

• Icebreaker
• Pre-Assignment Review
• Workshop Objectives

Lesson 2 
Why Delegate?

• Advantages & Disadvantages
• More on Delegation
• Self-Assessment

Lesson 3 
What is Delegation?

• Delegation Definitions
• Levels of Delegation
• Guidelines for Success
• Lateral Delegation

Lesson 4 
Picking the Right Person

• Demonstrated Skill
• Employee Motivation
• Employee Workload
• Matching Skills & People

Lesson 5 
The Delegation Meeting

• Step One
• Step Two
• Step Three
• Step Four
• Step Five
• Step Six
• Step Seven
• Step Eight

Lesson 6 
Putting it into Practice

• Case Study
• Activity

Lesson 7 
Giving Instructions

• Three Types of Instructions
• Preparing Instructions

Lesson 8 
Monitoring Delegation

• Why Should You Monitor Delegation?
• How Do You Monitor?

Lesson 9 
Practicing Delegation

• Decision One
• Decision Two
• Decision Three
• Decision Four
• Decision Five

Lesson 10 
Giving Feedback

• The Ingredients of Good Feedback
• Case Studies

Lesson 11 
Becoming a Good Delegator

• Characteristics of Effective Delegators

Lesson 12 
Wrapping Up

• Words from the Wise