Course details

Effective communication has become a necessity for success in achieving the goals at both the individual and group level. This program assists and motivates trainees to acquire effective skills in communicating with others and manage all sorts of verbal and non verbal communications in dialogues, negotiations and meetings.

Objectives

 At the end of this session, each trainee will be able to:

  1.  Identify the basic concepts and elements for communications.
  2.  Develop active listening and responding skills.
  3.  Work on building rapport and compatibility.
  4.  Choose best means of communication to achieve effective results.
  5.  Use one’s own communication style for influence.
  6.  Develop strategies to deal with difficult situations.
  7.  Develop negotiation skills.
  8.  Overcome barriers to effective communication.
  9.  Develop administrative communications.
  10.  Develop strategies in dealing with all sorts of people.
 What you will earn individual and company?
  1. Increased self-awareness of patterns of different behavioral and understand.
  2. How to adapt your lifestyle to effectively interact with others?
  3. Understand communication errors, and how to prevent them?
  4. The ability to develop positive personal relationships through the techniques     of effective communication.
  5. Increase productivity of individuals and groups at work.

 Content

  1. Importance of human communication.
  2. Definition of the communication process.
  3. Importance of effective communication.
  4. Elements of the communication process.
  5. Basics of communication.
  6. The laws of effective communication.
  7. Window Joe Harry.
  8. How to enter the hearts and minds of the people.
  9. How to build familiarity.
  10. Levels of intimacy.
  11. Stages of intimacy.
  12. How do you achieve optimum effect?
  13. Voice modulation.
  14. Personal investment patterns in human communication.
  15. The nature of personal styles.
  16. Easy entrances to good communication.
  17. Conflict resolution.
  18. Active listening skills.
  19. Persuasion and negotiation skills.
  20. Skills of persuasion and treatment of rejection and objection.
  21. The objectives of administrative communication.
  22. Effective communication skills at work.
  23. Ten Commandments for effective communication.
  24. Importance of the meetings to activate the communication.
  25. How to prepare for a successful meeting.

Methodology

  1. PowerPoint presentation and explained.
  2. Discussion.
  3. Role play.
  4. Competitions.
  5. Written exercises.
  6. Case studies.
Updated on 08 November, 2015

About Logic Institute

Logic Institute for Training and HR Development was formed in Bahrain in 2010. It was founded by a group of highly educated and successful Bahraini who are adamant on developing and improving the level of Training in the Kingdom of Bahrain.

Thus, Logic’s management philosophy envisions Logic to be recognized as a leading institution that provides high quality of training, through inspiring its trainees towards their professional development to their outmost performance.

Logic programs are mainly in CIPS, ICM, English Language, IT programmes, Health & Safety (CIEH), Value Engineering , Soft Skills cTheirses, American Petroleum programs (API) and Project Management Professional (PMP). Each section has an experienced head that coordinates and is responsible to the related affairs of the department. Logic is an approved exam center for UK & USA institutions such as CIPS, ICM, CIEH, API, and Value Engineering and it is toward getting other center approvals from various awarding bodies such as LCCI for English, CIPD for human resTheirces, City & Guilds for retail, Cost Engineering and many others.

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