Effective Communication & Interpersonal Skills The International Centre of Excellence (ICE)

Course Overview

For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or an expressive look given in response to a question. It all means something. This workshop will help participants understand the different methods of communication and how to make the most of each of them.

We have all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. This workshop will help participants work towards being that unforgettable person by providing the essence of communication skills.

Course content

  • Module 1 - Communication
  • Module 2 - Barriers to communication
  • Module 3 - Effective interpersonal communication in organizations
  • Module 4 – Verbal vs. Non-verbal communication
  • Module 5 - Intercultural communication

Program is designed for individuals who want to

  • Learn and practice principles essential to good oral and written communication
  • Gain useful and pragmatic strategies for communicating in a variety of workplace situations
  • Speak, write, and listen with increased confidence and competence
  • Enhance leadership skills and opportunities for career promotion
  • Develop personal presence and greater self-trust

The International Centre of Excellence (ICE) is a renowned and registered private educational, training and consultancy institution.  ICE is also fully approved by the United Arab Emirates Ministry of Education and fully endorsed by the South African Embassy to render high-value, world-class education and training programs and services to corporate entities, banking and financial institutions, the aviation sector, hospitality and tourism sectors, motor industries and educational institutions. ICE recognizes the importance of the English language for flourishing businesses/individuals and has the qualified competence and experience to render internationally benchmarked services whilst incorporating successful learning methodologies. Training outcomes and resulting recommendations from major corporate brands, governmental institutions and individuals is a proof of ICE’s high quality deliverables.

See all The International Centre of Excellence (ICE) courses

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