Course details
This intensive course is aimed at delegates who want to help individuals to develop themselves and improve their performance, including:
- Individuals wanting to develop their coaching skills.
- Line managers wanting to develop their staff.
- All those with some management responsibility.
- People new to management.
- Those being groomed or about to be given management responsibility.to develop their staff.
The programme has two primary objectives:-
- To provide participants with an understanding of coaching and its role in improving team members performance.
- To develop participants' skills to perform effectively as workplace coaches.
COURSE CONTENT:
Module One: Working with People
- People - Your Greatest Asset
- Understanding the Skills and Competencies Involved
- Interactive Skills
- Developing A Motivated Team
- Job Satisfaction
Module Two: Communication Skills for the Effective Coach
- Are you a good communicator?
- Communication Exercises
- Improving your communication skills;
- Overcoming Communication Barriers
Module Three: The Leader as a Coach
- Coaching at Work
- Benefits of Coaching
- Barriers to Coaching
- Job Coaching Principles&
- The Seven Step Coaching Process
Module Four: Coaching & Mentori
- Defining the process
- The diferences between Coaching & Mentoring
- Understand the benefits of Coaching and Mentoring
- Understand Coaching and Mentoring phases and processes
Module Five: Coaching in Action
- Principles of Coaching
- Coaching step by step - Working Through the Coaching Process:
- Needs Analysis
- Coaching Objectives&
- Validation
- The Seven-Step Coaching Process
- A Five-Step Model of Coaching
- Helping adults learn
- Uses of Coaching
Module Six: Team Building
- Developing a Team Culture
- Some Group and Team Characteristics
- Stages of Team Development
- Belbin's Team Roles
- Some Tips for Leaders/Managers on Developing Teamwork
Module Seven: The Coach as a Visionary
- What is Vision?
- How Does Vision relate to Leadership?
- Examples of Vision in Action
- Cop or Coach?
- Giving Your Team; Your Organization a Sense of Purpose
- Goal-Setting for Coaches
Module Eight: The Coach as a Motivator
- Motivation in the Workplace
- Understanding the Concept of Motivation
- Morale
- The Need for Motivation
- Key Motivation Theories and How to Apply Them
Course Location
About Training & Selection Services Ltd
TSS Training is an established training and development company with offices in Dublin and Cork. they specialise in the development of Managers, Salespeople and Customer Service staff by offering a wide range of business skills development programmes throughout Ireland and the UK.
All of their training programmes can be personalised by their training team and presented exclusively to ytheir staff at ytheir convenience on or off ytheir business premises. The main benefit of in-house training is that any business ctheirse they offer can be modified to satisfy ytheir team’s specific training requirements and company needs.
The objective of all their training programmes is to give the delegate new skills to transfer back to the workplace, thus improving productivity and performance.
WHY TRAIN?
By teaching “Best Practice” skills they can help improve productivity and performance.
Interactive training is an excellent way of motivating and re-energising ytheir staff.
By improving inpidual skill levels you give people new confidence in their own ability and a feeling of ownership of their role in any organisation.
Training enctheirages team building and mutual employee understanding of each-others role in different departments within any organisation.
Helps to boost staff morale and gives employees a feeling of value within their organisation.
Provides a correct foundation for new starters and prevents bad habits forming.
Proven to reduce staff turn-over and help plan long-term career progression.
WHY TRAIN WITH TSS?
Experienced - TSS Training is in business 14 years with over 1,000 clients in Ireland & The UK.
Experienced - they deal with a wide range of clients in many different sectors.
Service - they can supply management and selling styles profiles on ctheirse completion.
Service - Conduct an introduction meeting and a debrief meeting for each programme
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