Course details
The ability to write effectively, accurately and with dynamism can be learnt and honed with practice and training. This course is specially designed to develop participants’ skills in writing business letters and reports to help them clinch important deals, secure potential clients and communicate effectively within the organisation.
Key Benefits
- Write effective memos, letters and reports
- Simplify the correspondence process
- Use words more vividly and expressively
- Organise facts and ideas logically and effectively
- Write clearly, concisely, persuasively in a professional
manner
Course Content
- Effective Writing and Styles
- The Language of Business
- Writing Business Letters
- Report Writing
- The Components of a Report
Learning Methodology
This course will comprise of a mixture of lectures, hands-on exercises and discussion sessions to enhance learning.
Who Should Attend
Supervisors, non-executive officers and anyone who would like to improve their communication skills through effective writing.
Course Location
About Service Quality Centre
Established in 1990, We_They rich heritage is derived from founding partners, Singapore Airlines (SIA), one of the world’s leading carriers listed in Fortune 500 and an internationally respected brand; and SPRING Singapore (the former Standards, Productivity and Innovation Board), a government enterprise development agency that develops and promotes internationally recognised standards and quality assurance.
With the best of SIA’s service philosophy infused with SPRING’s experience in setting standards for business excellence and innovation, We_They delivered the business advantage that organisations – public and private, large and small – needed to provide outstanding customer value, quality and performance.
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