Course details

This course offers effective strategies to sharpen your writing skills by structuring your ideas logically, exercising diplomacy in letters and reports, and shaping your arguments.

Course Outline

1 - Writing Email and Other Electronic Communication

  • Organize Your Materials
  • Write an Email
  • Write Instant Messages

2 - Writing Effective Business Communication

  • Analyze Your Audience
  • Write an Internal Announcement
  • Write an Email Responding to Routine Requests
  • Write an Email to Respond Positively to Customer Complaints
  • Write Bad-News Messages

3 - Writing a Business Letter

  • Write a Business Letter
  • Write a Thank-You Letter

4 - Writing Business Proposals

  • Persuade Your Audience
  • Write an Executive Summary
  • Use Visuals

Target Audience: This course is for individuals who need to write clearly and concisely in a professional environment.

Updated on 08 November, 2015

About New Horizons Ireland

With a very convenient location next to Jervis street in Dublin 1, we offer a wide range of IT and business skills courses and we can also send our instructors to your location.

We are 100% Irish owned, but we are also part of the largest independent IT Training Provider, New Horizons Computer Learning Centres who deliver more courses than any other IT training company.

Because we're local, we understand the needs of business and individuals in our community. Whether you choose to take classes in person or online, you're always welcome to call or stop by.

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