This course is designed to explore the principles, values, and techniques for dynamic facilitation.

Through hands-on activities, you will learn to apply the tools and techniques of facilitation. You will also develop your planning and preparation skills for two-day sessions, while learning how to meet the needs of participants through a range of participatory facilitation techniques designed for varied and stimulating meetings and problem solving. The course will also address how to deal with challenges and challenging behavior.

Course Objectives:

By the end of this course, participants will be able to:

  • Use the tools and techniques learned to develop their own effective facilitation style
  • Understand how to motivate different people
  • Facilitate productive discussion and reach agreements on action
  • Support others to think clearly and creatively
  • Promote cooperation to yield productive results

Course Outline:

The Art and Values of Facilitation

Processes

  • Needs assessment
  • Establishing aims and objectives
  • Evaluation

Facilitator Skills

  • Planning
  • Listening
  • Questioning
  • Balancing
  • Negotiating
  • Timekeeping
  • Clarifying
  • Including and involving
  • Stretching and challenging participants
  • Ensuring that problems are identified and dealt with
  • Synthesizing
  • Recording

Facilitation Tools

  • Role-play
  • Blue sky discussion
  • Analytical models
  • Games and story-telling

Facilitation Outlets

  • Meetings
  • Consultations
  • Consensus-building
  • Breakout groups
  • Plenary sessions

Team Building

Problem Solving: Problems and Challenging Behavior

Cross-cultural Work and Equal Opportunities

We_They was founded in 1988 with the aim of providing first class training and consulting services, enabling our clients to improve and sustain a valuable competitive advantage, hence, making a positive contribution towards their success. Working closely with national and multi-national companies, we offer global experience coupled with practical, local expertise.  

We aim to deliver innovative yet practical business solutions, from concept formation to implementation and evaluation. BLI’s depth of service and global reach translates into seasoned knowledge for tailoring our services to our clients’ specific needs. 

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