Diploma in VIP Service Management

Course details

With the growing affluence of societies, travellers are becoming more sophisticated and discerning. Service will more than ever be the key differentiator between one hospitality establishment and another. The Diploma in VIP Service Management is aimed at preparing students for the private service profession by training dedicated inpiduals in becoming professionals in the art of providing personalised services to premium and high net worth customers in the context of the hospitality industry.

Students who successfully complete the Diploma in VIP Service Management may advance to SDH Institute Advanced Diploma in Hospitality and Tourism Management and subsequently the Degree Level with our university partners.

Awarding Body

SDH Institute

Diploma Awarded

Diploma in VIP Service Management

Entry Requirements

• Minimum Age: Seventeen (17) Year Old
• NITEC Holders, GCE ‘O’ Levels or their equivalent
• High School Certificate or its equivalent
• English Proficiency: IELTS 5.5 / TOEFL 500 or completed SDH Institute English Intermediate Level or its equivalent

Mode of Delivery

Classroom-based Lectures, Tutorials, Discussions and/or Research

Graduation Requirements

• Obtained a pass in all modules
• Complete and pass Industrial Attachment if the student opt-in for Industrial Attachment

Course Modules

• Financial Accounting
• Professional Development and Career Planning
• Marketing Policy, Planning and Communication
• Service Quality and Business Communication
• Travel, Tourism and Hospitality
• IT in Travel, Tourism and Hospitality Operations
• Food and Beverage Operations
• Butler and Household Management
• Industrial Attachment (Optional)