Diploma in Health Services Management

Course details

The first and only course of its kind in Singapore, the Diploma in Health Services Management (DHSM) offers strong management-oriented training in operations management and healthcare policies, practices, and processes. You will be fully equipped with healthcare knowledge and health service management skills to work alongside other healthcare professionals.

When you graduate, the skills and knowledge you have acquired will help you play a crucial role in any healthcare institution to ensure that patients have a pleasant service experience. 

Course Outcomes

• Receive strong management-oriented training in health services management
• Learn the essentials of healthcare policies, practices, and processes
• Join the healthcare industry as a service management professional
• Undergo a 16-week industry attachment programme with a public or private medical centre such as Tan Tock Seng Hospital, Raffles Medical Group, or Parkway Shenton

Career Opportunities

Upon graduation you will qualify to practice at any number of medical organisations including public and private hospitals, specialist medical centres, rehabilitation centres, nursing homes, and clinics. The wide range of roles you will qualify for include:

• Business Office Executive/Assistant
• Case Management Assistant
• Corporate Services Executive/Assistant
• Operations Executive/Assistant
• Patient Service Associate
• Quality Management Executive/Assistant

Course Structure

General Modules (16 MC)  

4 compulsory modules: 

• Mathematics 
• Organisational Behaviour 
• Cognitive Processes and Problem Solving 
• Effective Communication 

Discipline Modules (12 MC)  

3 compulsory modules: 

• Biology 
• Health and Wellness 
• Sociology of Sports, Health and Leisure 

Specialisation Modules (64 MC)  

16 compulsory modules: 

• Anatomy and Physiology 
• Patient Care 
• Management Accounting 
• Financial Accounting 
• Business Statistics 
• Microeconomics 
• Human Resource Management 
• Introduction to Counselling and Communication 
• Health Psychology 
• Human Diseases 
• Health Ethics and Law 
• Healthcare Systems 
• Case Management 
• Healthcare Operations Management 
• Financing for Healthcare 
• Quality Management in Healthcare 

Industry Orientation Programme (28 MC)  

3 compulsory modules: 

• Project 
• Character and Citizenship Education 
• Industry Immersion Programme (20 MC)

Freely Chosen Module (4 MC)  

Obtain a total of 4 modular credits from the prescribed range of modules offered by RP's Schools and Centre.