Diploma in Business Practice (Hospitality Management)

Course details

The part-time diploma in Business Practice (Hospitality Management) aims to support the needs of the hospitality industry by providing adult learners a more flexible option to obtain your diploma certificate and a pathway for your career development and progression or further education. The curriculum structure is modular, allowing you the flexibility to customize the pace of learning according to your requirements and needs.

ENTRY REQUIREMENTS

Participants must possess the following qualifications:

• Minimum of 3 relevant GCE ‘O’ levels or equivalent with at least 3 years of relevant work experience.
• Relevant WSQ diploma qualification or equivalent (by sector, programme and/or level-preparatory programme may be required) with 2 years of relevant working experience.
• NITEC ≥3.5 with at least 2 years of relevant working experience.
• Higher NITEC with at least 1 year of relevant working experience.

TARGET AUDIENCE

Service professionals in the hospitality industry

Certificate

• Service Management
• Hotel Management 
• Events Management 
• Spa and Wellness Management 
• Food and Beverage Management 

Modules

• Customer Relationship Management
• Service Quality and Professional Etiquette
• Contact Centre Operations
• Hospitality & Tourism Management
• Rooms pision Management
• Hospitality Revenue Management
• Introduction to the Event Industry
• Event Operations Management
• Meeting, Convention and Event Management
• Wellness and Lifestyle Management
• Wellness, Lifestyle & Spa Operations
• Wellness and Medical Tourism Management
• Food and Beverage Management
• Catering Management
• Foodservice Facilities Design