Developing Your Script

Course details

Overview
Telemarketing Scripts
Success in a telesales environment demands constant flexibility and adaptability. Given that each prospect is fundamentally unique, no two telesales encounters are the same. As such, you need to be ready for anything at any time. Nevertheless, this doesn’t detract from the value and importance of having a strong and effective telesales script. Your script is essentially the foundation and framework of your sales pitch, which will determine your effectiveness as a telephone seller. Your initial script needs to be as strong as possible, though should be refined and improved on an ongoing basis. The more time and attention you invest in creating and improving your script, the greater the likelihood of its success in practice.
This exclusive tutorial has been designed for current and prospective telesales workers alike, along with team leaders, managers and trainers at all levels. Study an in-depth breakdown of the effective telesales script, along with how to construct a basic script and make your own script unique to you. Find out how the quality of the script you produce will have a direct impact on your success as a telephone sales worker.
Description
Objectives
Discuss how to create a script to maximize your efficiency on the phone
Programme Content
Topics:
The Basic Script
Sample Script
Making the Script Yours
Course Benefits:
Full Tutor Support
Self paced, no fixed schedules
Available to students anywhere in the world
24/7 Access to the LMS ( Learning Management System )
Easy to understand quality e-learning study materials
The benefit of applying for NUS extra Discount Card.
Course Material
All course materials are included in the course price. All your study material will be available on our learning management system for which you will get access once you are enrolled. The material can be downloaded and printed as well.
Our distance learning course materials are specially written for home study and contain a wealth of knowledge in easy to understand language. We use variety of media to help you learn. Your course may use any of the following different media which you can use from home or where ever you choose to study:
Online course materials
Question papers
Additional Supporting Material
Useful Links
Course assessment
You will be continually assessed throughout the course. Your assignment will be marked by your tutor and independently moderated. The feedback on your assignment will then be sent to you. On receipt of this, you may wish to contact your tutor to discuss the feedback.
Tutor Support
When you enrol on a course with Brentwood Open Learning College you are allocated your personal tutor. Tutor’s help and support will be available throughout your studies with the college. He/she will assess your work and will provide you with regular feedback on your progress. Updated on 12 November, 2017