Develop Self

Course details

COURSE DESCRIPTION

This programme will enable you to develop your skills as a team leader. It covers effective communication, promotes leadership in decision-making and how to develop and maintain your professional competence.

CONTENTS

• Adapt your communication style to suit your work context
• Communicate ideas and concepts using appropriate verbal and non-verbal cues
• Seek feedback to ensure the message is received and understood
• Address barriers to communication
• Gather necessary information for decision making and explain the process to your team members
• Evaluate the risks and consequences of potential actions or decisions
• Work with your team to develop and assess options that will lead to successful outcomes
• Select the most appropriate decision in relation to your team and organisation’s objectives
• Review your own performance to identify strengths and limitations of your professional competence and management practices
• Seek opportunities to develop your skills and knowledge
• Maintain communication and engagement with team leaders to identify new and emerging areas of professional practice