Designing UI / UX

Course details

User experience design (UXD) is the process of enhancing  customer satisfaction and loyalty by improving the usability, ease of use, and pleasure provided in the interaction between the customer and the product.

This course is 14 hours long over 2 days of classes (partially HRDF claimable)

At the end of this course, you should be able to:
1. Design digital interfaces 
2. UI that's consistent with the stakeholders goal
3. Build prototype models
4. Create impactful experience

Day 1:

1. Trainer and Course

Introduction
The trainer
The 'WHY' of UI / UX
UI Design
UX Design

2. Project approach

Project objectives
UXD process
Waterfall / Agile / Modified
approaches

3. Business objectives

Status quo & Heuristic analysis
Stakeholder input
Roles responsibilities
Consolidating outcomes

4. User Research

Research basics
User group definitions
Research techniques
Contextual inquiry
Research analysis

5. Content Strategy

Personas
Advanced personas
The empathy map
When, where, who, what, why and
how of UXD
Content strategy longevity
Tips on content

6. Transitioning - Definition to Design

Ideation, Visualisation &
Storyboarding essentials
Prioritisation
Maintaining good tension
Conflict management
Documentation

7. Sitemaps and flow tasks

Tools of the trade
Page stack
Decision points
Conditions
Common errors
Misalignment
Typographic considerations
Task flows
Swim lanes

Day 2:

8. Wire-framing and Annotating

Annotating essentials
Wire-framing essentials
Tool kits
Wire-framing 101
Sample processing
Sketching
Digital wireframes
Visual design
Responsive design
Wireframes vs Prototypes

9. Prototyping models

Prototyping boundaries
Wire-framing vs realistic prototypes
HTML and WYSIWYG editors
Designer tools for prototyping
Designer / developer workflows
Post-prototyping

10. Design user testing

Visual design mockups exploration
Choosing a design testing approach
Qualitative and quantitative research
In-person and remote research
Moderated and automated
techniques
Usability testing
Research
Logistics
Facilitation
Analysing results
Crafting recommendations

11. From design to development

Visual design development
Quality assurance
Alpha testing
Launching your project
Support
Post launch activities
Analytics
Post-mortem

12. The UXD Ecosystem

Identify the project parameters
Brand presence
Marketing campaign
Content source
E-Commerce applications
Social networking applications
Responsive considerations

13. UXD Principles

What is UXD?
Designing for multi-device
environments
What you need to master
What are you trying to
communicate?
Why is user experience important? Updated on 23 March, 2020