Deploying, Configuring, and Administering Microsoft Lync Server 2010

Course details

Course Overview

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Course Overview

This five-day instructor-led course teaches IT professionals how to deploy, configure, and administer a Microsoft Lync Server 2010 solution. The course emphasizes Lync Server 2010 Enterprise Voice features from a deployment and configuration perspective. The labs in this course build on each other to create a solution that includes IM and Presence, Conferencing, and Enterprise Voice. This course helps the student prepare for Exam70-664.

Audience
This course is intended for IT professionals and telecommunications professionals who want to learn how to install, configure, manage and maintain a Microsoft Lync Server 2010 environment. These professionals should have at least 3 years’ experience working with unified communications software, including knowledge of and experience with Microsoft Office Communications Server 2007 R2.

At Course Completion
After completing this course, students will be able to:

• Describe how the features and architecture of Microsoft Lync Server 2010 enable real time communication and collaboration 
• Deploy Lync Server 2010 
• Configure users and rights using Role Based Access Control (RBAC) 
• Deploy and manage Lync 2010 clients 
• Configure and manage external user access using the Edge server role 
• Deploy basic Enterprise Voice functionality 
• Extend Enterprise Voice functionality to include Trunk options, call park orbit, and the unassigned number feature 
• Integrate Microsoft Exchange Server 2010 Service Pack 1 (SP1) Unified Messaging (UM) with Lync Server 2010 
• Configure the Response Group Service, including agent groups, queues, and workflows
• Configure and manage conferencing
• Configure and use archiving and monitoring 
• Perform back up and restore of Lync Server 2010 critical data 
• Improve bandwidth management using Call Admission Control (CAC) 
• Configure and deploy Enhanced 9-1-1 
• Configure a Survivable Branch Server for a branch office

Prerequisites
In addition to their professional experience, students who attend this training should have an understanding of the following telecommunications concepts:

• The difference between TDM and VoIP 
• Gateways and PBX 
• Session Initiation Protocol (SIP) 
• Codecs 
• Dialing plans

Students should also understand the following general concepts:

• Networking fundamentals, including TCP/IP/UDP, DNS 
• Active Directory principles and management
• Windows Server 2008 fundamentals 
• Public Key Infrastructure (PKI) 
• Exchange Messaging concepts 
• PowerShell basics 
• SQL Server concepts and operation

Course Outline

• Module 1: Features and Architecture of Microsoft Lync Server 2010
• Module 2: Deploying Microsoft Lync Server 2010
• Module 3: Configuring Users and Rights in Microsoft Lync Server 2010
• Module 4: Client and Device Deployment and Management
• Module 5: External User Access
• Module 6: Configuring Basic Enterprise Voice Functionality
• Module 7: Extending Enterprise Voice Functionality
• Module 8: Microsoft Exchange Server 2010 SP1 Unified Messaging (UM) Integration
• Module 9: Implementing Response Groups
• Module 10: Conferencing in Microsoft Lync Server 2010
• Module 11: Monitoring and Archiving
• Module 12: High Availability and Disaster Recovery in Microsoft Lync Server 2010
• Module 13: Call Admission Control
• Module 14: Deploying and Configuring Enhanced 9-1-1
• Module 15: Voice Resiliency Features of Lync Server 2010