Deploying, Configuring, and Administering Microsoft Lync Server 2010

Course details

This course teaches IT professionals how to deploy, configure, and administer a Microsoft Lync Server 2010 solution. The course also emphasizes Lync Server 2010 Enterprise Voice features from a deployment and configuration perspective.

Course Outline

1 - Features and Architecture of Microsoft Lync Server 2010

• Features of Lync Server 2010
• Architecture and Server Roles
• Management Tools

2 - Deploying Microsoft Lync Server 2010

• Preparing for Deployment
• Reviewing the Design Process
• Deploying Lync Server 2010
• Lab : Preparing the Environment and Deploying a Lync Server 2010 Pool

3 - Configuring Users and Rights in Microsoft Lync Server 2010

• Managing Lync Server 2010
• Role Based Access Control
• Lab : Configuring Users and Rights

4 - Client and Device Deployment and Management

• Preparing for Client Deployment
• Deploying Lync 2010 Clients
• Preparing for Device Deployment
• Deploying and Managing IP Phones
• Lab : Client and Device Management

5 - External User Access

• Edge Server Role
• Topologies for External User Access
• Preparing for External User Access
• Edge Server Deployment Process
• Lab : Deploying External User Access

6 - Configuring Basic Enterprise Voice Functionality

• Features of Lync Server 2010 Enterprise Voice
• Preparing for Enterprise Voice
• Deploying Enterprise Voice
• Lab : Configuring Basic Enterprise Voice Functionality

7 - Extending Enterprise Voice Functionality

• Configuring Enterprise Voice
• Introducing Call Park
• Introducing the Announcement Service
• Lab : Implementing Enterprise Voice

8 - Microsoft Exchange Server 2010 SP1 Unified Messaging (UM) Integration

• Prerequisites for Integrating Exchange Server 2010 SP1 UM with Lync Server 2010
• Integrating Exchange Server 2010 SP1 UM with Lync Server 2010
• Lab : Integrating Exchange Server 2010 SP1 Unified Messaging with Lync Server 2010

9 - Implementing Response Groups

• Overview of the Response Groups Service and its Application
• Response Group Service Components
• Response Group Service Management Tools
• Lab : Configuring the Microsoft Lync Server 2010 Response Group Service

10 - Conferencing in Microsoft Lync Server 2010

• Introduction to Conferencing in Lync Server 2010
• Dial-In Conferencing in Lync Server 2010
• Managing and Administering Conferencing Policies
• Lab : Conferencing Configuration and Deployment

11 - Monitoring and Archiving

• Describing the Archiving Service
• Describing the Monitoring Service
• Configuring Archiving and Monitoring
• Lab : Configuring and Using Archiving and Monitoring in Lync Server 2010

12 - High Availability and Disaster Recovery in Microsoft Lync Server 2010

• Options for High Availability
• Tools for Backing Up and Restoring Lync Server 2010
• Exporting and Importing Critical Lync Server Data
• Backing up and Restoring Critical Lync Server Data
• Lab : Preparing for a Disaster and Recovering

13 - Call Admission Control

• Overview of CAC Functionality
• Implementing CAC
• Lab : Implementing Call Admission Control

14 - Deploying and configuring Enhanced 9-1-1

• Enhanced 9-1-1
• Deploying and Configuring Enhanced 9-1-1
• Lab : Configuring the Lync Server 2010 Location Information Service for Enhanced 9-1-1 Calling

15 - Voice Resiliency Features of Lync Server 2010

• Voice Resiliency in Lync Server 2010
• Features Available During Various Outage Scenarios
• Lab : Implementing Voice Resiliency in Lync Server 2010

Target Audience: This course is intended for IT professionals and telecommunications professionals who want to learn how to install, configure, manage and maintain a Microsoft Lync Server 2010 environment. These professionals should have at least 3 years’ experience working with unified communications software, including knowledge of and experience with Microsoft Office Communications Server 2007 R2.