Course details
With increasing importance placed on the use of presentations to deliver impressive and memorable messages, empowering your people with the skill sets to deliver purposeful and powerful presentations is a must. It is imperative that managers, facilitators and sales personnel possess the knowledge, skills and ability to convince audiences that their products and services are worth investing in.
This programme is specially designed to help you deliver presentations that will enthuse, motivate, excite and stimulate your audiences. Learn how you can develop your skills in delivering a captivating and inspiring presentation. Master the art of selling your products, enhancing your powers of persuasion and influencing decision-making through this exciting programme.
Key Benefits
- Deliver information in a lively and thought-provoking manner
- Make effective presentations that will result in increased sales
- Increase participants’ confidence and establish an action plan to increase their influence range
- Generate interest from the audience and influence decisions
- Acquire an effective strategy for fielding presentation questions and handling objections
Course Content
- Analysing the Audience
- Guidelines for choosing your topic
- Designing a sample audience
- Identifying opinion moulders and influence factors
- The Importance of SWAY Behaviours
- Organising Your Presentations
- Demonstrating SWAY Behaviours in a Presentation
- Fielding Questions and Handling Objections
- Developing an Action Plan for Increasing Influence Range
Learning Methodology
This programme is designed to allow for many opportunities to practise what has been taught. Participants will work on structuring their presentations and their delivery, and present their work to the class in a simulated setting.
Who Should Attend
Managers, Supervisors, Engineers, Sales Executives and other personnel who are required to make presentations and communicate effectively.
Updated on 08 November, 2015Course Location
About Service Quality Centre
Established in 1990, We_They rich heritage is derived from founding partners, Singapore Airlines (SIA), one of the world’s leading carriers listed in Fortune 500 and an internationally respected brand; and SPRING Singapore (the former Standards, Productivity and Innovation Board), a government enterprise development agency that develops and promotes internationally recognised standards and quality assurance.
With the best of SIA’s service philosophy infused with SPRING’s experience in setting standards for business excellence and innovation, We_They delivered the business advantage that organisations – public and private, large and small – needed to provide outstanding customer value, quality and performance.
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