Delegation (rather than dumping) can be used to develop people or to achieve specific organizational outcomes. Identifying who is ready for delegation and using a collaborative process clarifies the level of control needed to affix accountability.
Once decisions have been made by a group or individual, the next step is to determine, “Who will do what, when, and to what standard?” Delegation is the process of sharing responsibility for results. Leaders determine the ultimate objectives to be met and the resources available, yet they share and collaborate on the plan of action. After completing this module, you will demonstrate the steps of the Delegation Process to train and develop valuable team members while maintaining accountability and control.
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