Course details
This workshop will help you teach participants how to:
- Identify ways to establish links between excellence in customer service and business practices and policies
- Develop the skills and practices that are essential elements of a customer service focused manager
- Recognize what employees are looking for to be truly engaged
- Recognize who their customers are and what they are looking for
- Develop strategies for creating engaged employees and satisfied customers
Course Location
About British Cenrtification Inc
BCI Egypt is considered to be one of the leading companies in the fields of Certification, Training, food safety, and hospitality,
BCI-Egypt also may be considered to be a promising company in a lot of fields like inspection, verification, testing, risk management, etc.
BCI is registered and approved from the Accreditation Body (JAS-ANZ) which is the biggest Accreditation body all over the world.
BCI Egypt is registered in Egyptian IMC (Industrial Modernization Centre) under the code (B-50231) and registered also in the EOS (Egyptian Organization for Standardization) and the NQI (the National Quality Institute)
BCI Egypt is registered also in the Egyptian ITC (Industrial Training Center) under the code (B-50231)
In addition to that, BCI Egypt is approved from the National Quality Institute as a training provider.
See all British Cenrtification Inc coursesClient Care and Customer Service Related Questions
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