Customer Service Management: Delivering Satisfaction and Profit Dr. Sultan Al-Sultan Consultants Group
Price: SAR 4,950

    Course details

    Overview

    This course aims to help professoinals leverage from excellent customer service and go beyond customer service to customer satisfaction. 

    Course Outline

    - Customer Care and Meaning of Service Excellence

    - Planning the Service System

    - Creating and Maintaining a Service Culture

    - Maintaining Service Excellence when Things get Difficult

    Updated on 08 November, 2015

    About Dr. Sultan Al-Sultan Consultants Group

    Dr. Sultan Al-Sultan Consultants Group is a consulting and training service provider based out of Riyadh, Saudi Arabia.

    To read more about Dr. Sultan Al-Sultan Consultants Group and the variety of courses they offer, please visit the school page

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