Course details
Overview
This course aims to help professoinals leverage from excellent customer service and go beyond customer service to customer satisfaction.
Course Outline
- Customer Care and Meaning of Service Excellence
- Planning the Service System
- Creating and Maintaining a Service Culture
- Maintaining Service Excellence when Things get Difficult
Updated on 08 November, 2015Course Location
About Dr. Sultan Al-Sultan Consultants Group
Dr. Sultan Al-Sultan Consultants Group is a consulting and training service provider based out of Riyadh, Saudi Arabia.
To read more about Dr. Sultan Al-Sultan Consultants Group and the variety of courses they offer, please visit the school page.
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