- Duration: 18 Hours
Course details
Customer Service is one of the largest, popular and rewarding job functions in the world and is an essential part of all business. Effective customer service very often can define an organization and plays a key role in its success or lack of it. Our comprehensive and updated customer service training program equips the participants with all the essential skills and competencies, to become a high performing Customer service professional. Updated on 23 January, 2020Job roles this course is suitable for:
Professional Education Manager , Front Desk Agent , front desk representativeAbout Optimizer Middle East
Introduction:
Optimizer Middle East is a professional organization located in Business village, Deira, Dubai, UAE and active in the MENA countries. The core business of the organization encompass services and consultancies in accounting management systems based on international standards and professional training including technical, management and accounting with the objective of developing personnel skills.
We have executed various professional development projects the Gulf region and North Africa till date targeting to be a leader for Training and development in the area.
Vision:
We Optimizer Middle East shall become the professional umbrella for all the training and development professionals in MENA regions.
Mission:
Develop, organize, sustain through providing professional services, consultancies and training with the objective of disseminating standardized and developed professional practices to individuals and private as well as governmental organizations in MENA region.
Our Objectives:
- Provision of knowledge as skills
- Empowering individuals and organizations in MENA region with the latest professional advanced tools
- Introduction of conceptual practices in the organizational activities
- Qualifying professional experts in the government and private sector
- USD 49Duration: 1 To 2 Months
- Customer Service Management Course DriveUSD 24
USD 240Duration: Upto 20 Hours
