Course details
Not putting your employees through a customer service training is like putting an inexperienced driver behind the wheel of a car. He or she may hit the vehicle a couple of times at the outset but eventually they'll get a hang of it. You, however, cannot afford to put an untrained employee in front of your customer for even a couple of minutes unless loyalty and retention are of little concern to you. Sustainable businesses understand the importance of customer service and in turn invest in training their employees regularly. Accredited Solutions can offer your staff effective and practical customer service training that will translate to fruitful results on your shop floor. All our training programs are based on the most progressive customer service principles of the time and are designed in a way that engages trainees rather than kill them by PowerPoint.This course can be offered as a group of up to 8 persons at any customer location in the UAE. The listed price is per session. Updated on 10 July, 2017
Job roles this course is suitable for:
A career in customer service can lead you into more quality-oriented fields such as incident investigations, customer complaint management (ISO 10002)About Accredited Solutions
Accredited Solutions is a diverse and multifaceted consultancy that offers a broad range of personalized customer satisfaction services in the Middle East and abroad. From auditing and inspections, to training and setting standards, Accredited Solutions strives to be the partner of choice for business and government agencies that want to improve their customer satisfaction experiences and expectations.
The Accredited Solutions team is made up of highly qualified and dedicated experts with diverse academic and industrial backgrounds to help ensure that we have all angles covered when it comes to the complex dynamics associated with customer service.
Coupled with a value-driven business model that focuses on excellence and professionalism, Accredited Solution’s core values revolve around integrity, honesty, respect, teamwork, passion for excellence and trust.
Accredited Solutions: your trusted partner for solutions that work
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