Customer Complaints System Tool Kit Bbusinesss
Price: AED 12,854
  • Locations: Dubai Abu Dhabi
  • Duration: 3 Days
  • Timings Full Time, Full Time
  • Call: +971 4 2753240

Course details

A happy customer may tell three people about their experience with you but an unhappy one could share their problems with up to ten. That's the kind of word-of-‎mouth that you have to get right. Dealing with difficult customers effectively can build a good relationship with your customers, save money by avoiding their ‎escalation, and earn repeat business.‎ You need to stay motivated and to be confident that you are dealing with difficult customers as effectively and positively as possible. In this training experience, ‎you will understand the different types of difficult customers, what kind of emotions they have, why are they behaving the way they do and how to handle ‎them in a way that not only make them easy to deal with, but which will make them loyal to your company and spread positive words about your organization. Training ‎in best practice and seeing what works will build that confidence: you can be sure you are using tried and tested techniques.

Course Location

About Bbusinesss

We are passionate about making a difference through our Learning Development Interventions and Management / HR Development Projects that transform our clients leaders, managers, teams and organizations to be more business-oriented. That is whaT Bbusinesss indicates.

Our successful approach ensures that investments made by our clients produce the desired on-the-job changes and clear, measurable results for the organization.

At Bbusinesss, Learning and Development is much more than a single event. It is a Journey. Our proven approach is comprehensive and dynamic, with reliable experienced consultants and support team to assist you every step of the way.

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Client Care and Customer Service Related Questions

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