This workshop prepares delegates for configuring a Cisco Unified Communications Manager solution. This course focuses on new features of Cisco Unified Communications Manager Version 9.x and 10.x


After completing this course you should be able to:

  • Configure the new features and services for CUCM release 9 and 10
  • Understand Cisco Prime Licence Manager
  • Describe key virtualized collaboration
  • Implement Extension mobility cross cluster
  • Understand SIP Routing Process and trunking implications
  • Maximise URI dialing Options
  • Implement Intercluster Lookup Service
  • Install Cisco Jabber


  • Cisco Prime License Manager
  • Call Admission Control
  • Extension Mobility cross cluster
  • URI Dialing
  • Intercluster Lookup Service
  • LDAP Integration
  • Feature Enhancements
  • Dial plan Enhancements
  • Cisco Jabber

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