Course details
Customer Relationship Management systems or CRMs allow the accurate tracking and communication with customers. When organizations need to increase sales efforts or customer service efforts, they look to CRMs to help them manage their customers in a systematic and organized manner. This course is designed to teach beginners the fundamentals of CRM systems to ensure the immediate impact by a CRM user the same day. The fundamentals in this course can also be applied to other CRM systems for the same impact.
Updated on 30 December, 2017