Understand the importance of interpersonal communications and sharpen your negotiation skills.

A study of verbal and nonverbal communication techniques will start your skills building and get you on your way to communicating clearly and directly. Learn the consequences of poor communication and how to avoid it through open communication and fixing communication breakdowns. A study of active listening, tailoring your discussion to the audience, and being aware of your body language, will help you learn to engage effectively with others. You'll understand how to set clear expectations and manage language and cultural barriers with local and remote teams.

The second half of the course delves into the intricacies of negotiation. Learn how to plan your negotiations and become familiar with best practices. Develop strategies to counter dirty tricks and games, negotiate "no" with your boss, and manage team negotiations. Learn strategies that will help you get past impasses and deadlocks.


Global Knowledge is the worldwide leader in IT and business skills training.

To learn more about Global Knowledge and the variety of courses they offer, please visit the school page

See all Global Knowledge Saudi Arabia courses

Contact information not available.

Courses you can instantly connect with... Communication Skills - General Excellence Training Centre Communication Skills - Advanced Excellence Training Centre Communication Skills Course Quintessential 4 Media

Is this the right course for you?

Rate our content

Didn't find what you were looking for ?