Credit Control & Debt Recovery Etisalat Academy
  • Locations: Dubai
  • Duration: 3 Days

Course details

It is said that 'A sale has not been completed until the bill has been paid'. Ineffective credit control has led a huge amount of companies to close dowa Credit control is crucially important for both large and small businesses.

This intensive course provides a broad introduction to the area of credit control. It will enable participants to learn and understand the tools, techniques and process of effective credit control and cash collection. All aspects of a credit controller's job v/ill be covered and it v/ill enable participants to get the complete picture so that they will not only improve their knowledge, but v/ill also learn to see the linkages between all aspects of work.

Expected Accomplishments

  • Understand the effect of credit sales on debtor accounts and income
  • Know the importance of bad debt to your credit and collection system
  • Understand the need to manage the collection function
  • The importance of prompt collections toan organization
  • Evaluate debtor accounts to see where problems lie before they get out of hand
  • Boost the impact of collection
  • Understand thesystem of credit control
  • The role of the credit control to an organization
  • The need to focus on debt collections

Course Outline

  • The revenue cycle
  • Debtor's accounts and cost of bad debt
  • An effective system of Credit Control and Debt Recovery
  • The meaning and function of credit control + internal control
  • Aged debt analysis
  • The basics of col lections
  • Management of customer's accounts
  • Effective negotiations
  • Ways and means of collecting the cashdue

Who Can Benefit

  • Personnel working in credit control and debt recovery Related Training
  • Basic Accounting Concepts Module III
  • Finance for Business Decisions
  • Business Planning Et Budgeting


  • Consultant led classes with inpidual exercises, case studies and group discussions.


  • Basic knowledge of accounting

Course Location

About Etisalat Academy

We_They is the largest single-source business and telecom training solutions provider in the Middle East. For 30 years we have been providing training consultancy and human capital development services to telecoms, government agencies, oil & gas companies, financial institutions and organizations across all industries and business sectors.

We provide training and development programs ranging from cutting-edge technology courses in 3G, WiMAX, VoIP or IPTV, to career-changing leadership masterclasses, strategy workshops and business management seminars.

Based in the UAE and operating a 1.2 Million square feet training facility in Dubai, our partner network spans two continents and delivers world class training solutions to customers in over 28 countries in GCC and MENA regions.

We help organisations to:

  • Develop effective leaders, managers and team members
  • Discover and overcome competency gaps
  • Measure and improve performance
  • Build teams and improve communication
  • Recruit and retain talent
  • Build a knowledge culture
  • Create an organisation-wide competency framework
  • Stay competitive by using cutting-edge technology
See all Etisalat Academy courses

Contact information not available.

Are you from Etisalat Academy ? Claim your course!
Courses you can instantly connect with... International Trade Letter of Credit (LC-UCP 600) INFONET Operational Banking, Letter of Credit Al Atta Consultations & Admin Studies Est. CCRP Certified Credit Risk Professional LEORON Professional Development Institute

Is this the right course for you?

Rate our content

Didn't find what you were looking for ?